Refund Policy

Last updated: November 11, 2026

Back on Schedule has no contract and no long commitment. Here is exactly how cancellation and refunds work.

No money-back guarantee

The free check costs nothing. After that, Back on Schedule is $49 a month. We do not offer a money-back guarantee. Instead you can cancel with one click, any time, before the next payment.

Canceling

Every email we send has a cancel link at the bottom. One click, no login, no phone call. Your reminders stop as soon as you cancel and you will not be charged again. We do not refund the part of the current month you have already paid for, except where the law requires it or you were charged in error.

If you were charged by mistake

If you were charged twice, or charged after you canceled, email george@getbackonschedule.com and we will refund the charge. Refunds go back to the original card within 5 to 10 business days.

How to ask

Email george@getbackonschedule.com from the address you signed up with, and tell us what happened. A real person replies within one business day.